At Savseo, we strive to ensure your satisfaction with our products. If you encounter any issues or are not completely satisfied with your purchase, please review our refund and returns policy below.

Refund Policy

Eligibility for Refunds:

  1. Digital Products: Due to the nature of digital products, we only offer refunds for Canva Pro accounts, Google Sheets templates, and social media followers under specific circumstances:
    • The product was not delivered as described.
    • The product was not received within the promised timeframe.
    • There was a technical issue that prevented the use of the product, and our support team could not resolve it.
  2. Requesting a Refund: To request a refund, please contact us within 7 days of your purchase at contact@savseo.com with the following information:
    • Your name and email address.
    • Order number and date of purchase.
    • Reason for requesting a refund.

Refund Process:

  • Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund.
  • If your refund is approved, it will be processed within 5-7 business days, and a credit will automatically be applied to your original method of payment.

Returns Policy

Digital Products:

  • Since digital products (such as Canva Pro accounts and Google Sheets templates) cannot be physically returned, we do not accept returns once the product has been accessed or downloaded.
  • If you encounter any issues with your digital product, please contact our support team at contact@savseo.com, and we will do our best to resolve the issue.

Social Media Followers:

  • Due to the nature of social media follower services, we do not accept returns once the followers have been delivered to your account.
  • If there are any issues with the delivery or quality of the followers, please contact us at contact@savseo.com, and we will work to address your concerns.

Exceptions

  • Sale Items: Items purchased on sale or with a discount are not eligible for refunds unless they are defective or not as described.
  • Promotional Products: Products received as part of a promotion are not eligible for refunds.

Contact Us

If you have any questions or concerns about our refund and returns policy, please contact us at:

Email: contact@savseo.com

We are committed to ensuring your satisfaction and will work diligently to address any issues you may have.

Thank you for choosing Savseo. We appreciate your business and look forward to serving you.